Rates & Pricing
Transparent, competitive pricing with no hidden fees. Every trip is quoted before you book.
Because every transport is unique — distance, service type, wait time, and time of day all play a role — iCare provides custom quotes for each trip. Our prices are extremely competitive, and we're always upfront about what you'll pay before we confirm your booking.
Base Transport Rate
Calculated per trip based on distance, service type (ambulatory or wheelchair), and time of day. Call or submit a request for a personalized quote.
Wait Time Rate
If you'd like a driver to wait at your appointment, wait time is billed in 30-minute increments. Higher rates apply outside standard business hours.
Distance Surcharge
An additional per-mile charge applies when pickup or drop-off locations exceed 20 miles from our dispatch center.
What You Need to Know
Cancellation Policy
We require at least 24 hours advance notice for any trip cancellations. A cancellation fee may be assessed for any cancellations made less than 24 hours before the scheduled pickup time.
Late & No-Show Policy
iCare allows a 15-minute grace period from your scheduled pickup time. If you are unreachable or significantly delayed after that window, the trip may be cancelled and a fee may apply.
After-Hours Service
Weekend, holiday, and after-hours transportation is available by appointment. Higher rates apply outside of standard office hours (Mon–Fri 7am–4pm).
No Surprise Fees
Your quote is confirmed before your trip is booked. We don't add fees after the fact. If your trip details change, we'll requote before confirming any adjustments.
Get Your Free Quote Today
Tell us where you're going and when — we'll get back to you with a price, fast.